Contact information

Have questions about an order, a product release, or need assistance? Reach out directly to our operations team. We are committed to responding to all customer inquiries promptly and efficiently.

Direct Support

For immediate support, order tracking, updates, or transactional inquiries, email our main communications desk:

Official Support Email:

nycfamamata@gmail.com

Operational Footprint

Digital Storefront Notice: Fama Mata operates exclusively online. We do not maintain a physical public retail storefront or showroom for browsing.

Logistics & Distribution Hub

All authorized inventory processing, package logistics, and physical operations are routed exclusively through our secure fulfillment facility below.

Fulfillment & Returns Hub: 88-12 175th St, Jamaica, NY, 11432

Reminder: Please do not send physical mail or returns to this facility without an authorized label and prior written approval from our support team via email. Unauthorized packages will be rejected.